Privacy Policy
This Privacy Policy explains how Bilasa Cognitech ("we", "us", "our") collects, uses, stores, and protects information across our website and our products, including the VegMart mobile application (the "App") — a billing, ledger, and business management app built for vegetable market traders, wholesalers, and commission agents.
By using our website or the VegMart app, you agree to the collection and use of information as described in this policy.
1. Who This Applies To
VegMart is a business-to-business (B2B) application intended for registered traders, firms, and their authorized staff. Neither our website nor the App is directed at, or intended for use by, individuals under the age of 18.
2. Information We Collect
Depending on how you interact with us, we collect:
| Category | Examples |
|---|---|
| Website contact form | Name, email, company, and phone number, when you voluntarily submit our contact or newsletter forms. |
| VegMart account & login information | Username, password, assigned role, and the company/firm you are associated with. |
| VegMart business & party (customer/vendor) data | Names, addresses, mobile and WhatsApp numbers, credit limits, and — where voluntarily provided by the trader for KYC purposes — identity documents such as an Aadhaar number. |
| VegMart transaction & financial records | Bills, invoices, purchase entries, cash receipts, bank transaction records, crate ledgers, and account ledgers created through normal use of the app. |
| Technical data | Basic diagnostic information (app version, device type) needed to keep the app running correctly. VegMart does not request location, camera, contacts, or storage permissions — only standard internet access. |
3. How We Use Information
- To provide core VegMart functionality: billing, party/ledger management, crate tracking, cash and bank books, and reporting.
- To synchronize data between your local system and our secure cloud database.
- To authenticate users and control access based on assigned roles.
- To respond to inquiries submitted through our website.
- To provide customer support when you contact us.
We do not use this information for advertising, and we do not sell your data to third parties.
4. How Information Is Stored & Secured
Data is stored in a secured cloud database and, for VegMart, synchronized with your organization's own on-premises system where applicable. Access is restricted by login credentials and role-based permissions. We take reasonable administrative and technical measures to protect your information, but no method of electronic storage or transmission is 100% secure.
5. Data Sharing
We do not share the data you provide with third parties, except:
- Where required by law, regulation, or a valid legal request.
- With service providers (such as our cloud hosting provider) strictly to operate our website and the App, under confidentiality obligations.
- With your explicit consent.
6. Data Retention & Deletion
We retain business and transaction records for as long as your organization's account remains active, or as required for legitimate business, accounting, or legal purposes. To request deletion of your account or associated data, contact us using the details below.
7. Your Choices
You can review and update your party/contact information directly within the VegMart app. For corrections, exports, or deletion of data we hold on your behalf, reach out to our support team.
8. Children's Privacy
Our website and VegMart are business tools and are not directed at children. We do not knowingly collect information from anyone under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, the App, or applicable law. The "Effective date" above will be updated whenever this policy changes.
10. Contact Us
Website: bilasacognitech.com
Email: support@bilasacognitech.com
Phone: +91 8669096932, +91 7898949552